Resource guide
Restart vs Reset: What to Try Before Factory Resetting a Device
Learn the difference between restarting and factory resetting a device, and why resets should usually be a last resort.
Restarting is not the same as resetting
A restart usually turns the device off and back on without erasing your settings. A factory reset usually wipes saved settings, Wi-Fi names, passwords, app pairing, device history, and custom configuration.
Many blinking lights can be fixed with a safe restart. Far fewer require a factory reset.
Try these before resetting
- Check power cables and adapters.
- Check batteries or charging status.
- Check Wi-Fi, Ethernet, coax, HDMI, USB, or other connection cables.
- Check the app or display for an error message.
- Wait if the device is updating or starting up.
- Restart the modem before the router when troubleshooting internet devices.
- Check the official manual for the exact model.
When a reset might make sense
A factory reset may make sense when official support recommends it, setup is corrupted, the device is being transferred to a new owner, or normal troubleshooting has failed.
When not to reset
Do not factory reset safety devices, routers, cameras, smart home hubs, or medical-related equipment without understanding what will be erased. Resetting can make troubleshooting harder if the real issue is power, service outage, low battery, or a failed part.
Related next steps
After using this guide, try the Find a Light tool, browse by device type, or check the safety-critical lights hub if the warning may involve risk.